Language learning, imagined. AI-generated illustrative image.
Training duration12 hours · 6 modules
Learning approachPractical · Instructor-led
Level / focusProfessional communication
Course summary
Learn it. Practise it. Use it.
A practical, coaching-led programme for professionals who want every word to carry clarity, confidence and impact. Develop precise speech sounds, smoother rhythm, natural pacing and an assured voice through demonstrations, guided drills, partner exercises and coached workplace application.
Starting point
Is this programme right for you?
Suitable for working professionals at any career stage who want clear, intelligible English in everyday business settings.
Learner profile
Who should attend?
Managers and team leaders
Client-facing and sales professionals
Trainers, educators and presenters
Customer service and support teams
Jobseekers and emerging professionals
Course content
A practical, structured learning journey.
Guided practice, realistic situations and feedback to help you communicate more confidently.
Module 01↗
Foundations & speech baseline
Speech organs, intelligibility and personal speech habits
Short recorded baseline and individual goals
Module 02↗
Consonant and vowel precision
Sound placement, commonly confused phonemes and final consonants
Consonant clusters and minimal-pair drills
Module 03↗
Word stress & clear pronunciation
Syllables, stress patterns, weak sounds and professional terminology
Pronunciation clinic
Module 04↗
Rhythm, linking & natural flow
Connected speech, thought groups, linking, pauses and filler reduction
Shadowing and role-play
Module 05↗
Voice, tone & executive presence
Breath support, projection, resonance, pace and emphasis
Expressive delivery and meeting-update practice
Module 06↗
Application & performance review
Business dialogue, short presentation and audience Q&A
Final recording and personal improvement plan
Learning outcomes
Make yourself understood. Make every conversation count.
01Distinguish commonly confused sounds and pronounce word endings clearly
02Use breathing, pace, pausing, phrasing and emphasis deliberately
03Apply word stress, sentence stress and rhythm in business English
04Deliver an introduction, meeting update and short presentation with feedback
Take the next step
Let us help you find your voice.
Speak with an ETI programme advisor about your starting level, schedules and learning options.