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EXEC ADMIN

Executive Secretary / Office Administrator Training

Build the skills to lead every office with confidence.

Training duration18 hours
DeliveryFace-to-face or virtual instructor-led
ProgrammeProfessional certification
Course summary

Build expertise that creates measurable value.

Efficient office administration is the backbone of every successful organisation. Executive Secretaries and Office Administrators play a vital role in ensuring seamless communication, coordinating executive activities, managing business documentation, and supporting daily operations. The Executive Secretary / Office Administrator Training programme is designed to equip participants with the practical knowledge, organisational skills, and professional confidence required to excel in modern administrative and executive support roles. Through interactive learning and workplace- focused training, participants will develop expertise in office administration, business communication, executive coordination, records management, Microsoft Office applications, and customer relations. Whether you're starting your administrative career or looking to advance into executive support, this programme prepares you to perform professionally in today's fast-paced corporate environment.

01

Training?

02

Develop practical office administration and executive support skills.

03

Learn professional business communication and corporate etiquette.

04

Gain confidence in managing executive schedules, meetings, and documentation.

05

Build strong organisational, time management, and interpersonal skills.

06

Prepare for rewarding administrative careers across diverse industries.

Entry qualifications

Is this programme right for you?

  • should have: should have:
  • A High School Diploma or equivalent qualification.
  • Basic English reading, writing, and communication skills.
  • Basic computer literacy, including familiarity with Microsoft Office.
  • No previous administrative or secretarial experience is required.
Learner profile

Designed for ambitious professionals.

  • Executive Secretaries
  • Executive Assistants (EA)
  • Personal Assistants (PA)
  • Administrative & Office Assistants
  • Office Administrators & Coordinators
  • Reception & Front Office Professionals
  • Graduates seeking administrative careers
  • Professionals aspiring to executive support and office management roles
  • Build the Skills to Lead Every
  • Office with
  • Confidence
Course content

A practical, structured learning journey.

Each module turns internationally relevant frameworks into skills you can apply in the workplace.

Module 01↗

Programme Content

  • The programme is structured into ten practical modules,
  • providing comprehensive knowledge of executive
  • administration and modern office management.
Module 02↗

Introduction to Executive Secretarial Practice

  • Roles and Responsibilities
  • Professional Ethics
  • Corporate Image & Professionalism\
Module 03↗

Office Administration

  • Office Procedures
  • Filing & Records Management
  • Document Control
  • Office Workflow Management
Module 04↗

Business Communication

  • Business Writing
  • Email Etiquette
  • Report Writing
  • Telephone & Customer Service Skills
  • Professional Workplace Communication
  • Continuous Learning
  • for Stronger
  • Compliance.
Module 05↗

Executive Support

  • Calendar Management
  • Meeting Coordination
  • Minute Taking
  • Travel Arrangements
  • Event Planning
Module 06↗

Time Management

  • Planning & Prioritisation
  • Scheduling
  • Productivity Techniques
  • Stress Management
Module 07↗

Microsoft Office Applications (Orientation)

  • Microsoft Word
  • Microsoft Excel
  • Microsoft PowerPoint
  • Microsoft Outlook
Module 08↗

Business English

  • Grammar & Vocabulary
  • Professional Speaking
  • Presentation Skills
  • Business Correspondence
  • Professional
  • Executive Support
  • Starts Here.
Module 09↗

Organisational & Interpersonal Skills

  • Teamwork
  • Leadership Support
  • Problem Solving
  • Decision Making
  • Conflict Resolution
Module 10↗

Confidentiality & Corporate Governance

  • Handling Confidential Information
  • Business Ethics
  • Corporate Compliance
  • Professional Conduct
Learning outcomes

Graduate ready to perform with confidence.

  1. 01to:
  2. 02Manage executive office operations efficiently
  3. 03Coordinate meetings, schedules, travel, and executive correspondence
  4. 04Prepare professional business documents and reports
  5. 05Apply effective office administration and records management practices.
  6. 06Communicate professionally with internal and external stakeholders
  7. 07Utilise Microsoft Office applications to improve workplace productivity
  8. 08Maintain confidentiality and uphold professional business ethics
Take the next step

Ready to advance your career?

Speak with an Entrepôt programme advisor about upcoming cohorts, delivery options and enrolment.