ETI · 09.06
Corporate Learning / 2026Airport Operations Management
This program develops the competencies required to manage airport operations efficiently while ensuring safety, regulatory compliance, and excellent passenger service.
Course OverviewPractical learning.
Practical learning.
Measurable impact.
This program develops the competencies required to manage airport operations efficiently while ensuring safety, regulatory compliance, and excellent passenger service.
Every ETI corporate programme can be aligned with your organisation's industry, competency framework, business priorities and learner profile. Practical exercises and workplace scenarios help participants transfer learning into performance.
Learning ObjectivesWhat participants
What participants
will be able to do.
- 01
Understand airport operational processes.
- 02
Improve operational coordination.
- 03
Enhance safety and regulatory compliance.
- 04
Strengthen airport performance management.
Who Should AttendDesigned for professionals
Designed for professionals
ready to progress.
- 01Airport Managers
- 02Airport Supervisors
- 03Terminal Managers
- 04Operations Controllers
- 05Ground Operations Teams
Course OutlineA structured journey
A structured journey
from insight to action.
Facilitated discussion, practical application and workplace-focused learning are woven through every module.
Programme focus
- Airport Operations Overview
- Airside and Landside Operations
- Passenger Flow Management
- Operational Coordination
- Safety and Security
- Emergency Preparedness
- Performance Monitoring
- Airport Service Excellence
- Continuous Operational Improvement
Customised In-House ProgrammesBring this course
Bring this course
into your organisation.
We tailor examples, activities, duration and delivery to your team's operational context and desired outcomes.
Let's design your programme ↗+971 54 417 7480