ETI · 04.02

Problem Solving & Decision Making

This program develops practical problem-solving and decision-making skills required to analyze workplace challenges, evaluate alternatives, and make informed business decisions using structured approaches.

Corporate Learning / 2026
Duration2 Days
LanguagesEnglish / Arabic
DeliveryIn-Person / Live Online Instructor-Led
CustomisationAvailable in-house
Course Overview

Practical learning.
Measurable impact.

This program develops practical problem-solving and decision-making skills required to analyze workplace challenges, evaluate alternatives, and make informed business decisions using structured approaches.

Every ETI corporate programme can be aligned with your organisation's industry, competency framework, business priorities and learner profile. Practical exercises and workplace scenarios help participants transfer learning into performance.

Learning Objectives

What participants
will be able to do.

  1. 01

    Apply structured problem-solving techniques.

  2. 02

    Improve analytical and critical thinking skills.

  3. 03

    Make informed and effective decisions.

  4. 04

    Solve workplace challenges confidently.

Who Should Attend

Designed for professionals
ready to progress.

Course Outline

A structured journey
from insight to action.

Facilitated discussion, practical application and workplace-focused learning are woven through every module.

Module

Understanding Workplace Problems

  • Types of Business Problems
  • Root Cause Analysis
  • Critical Thinking Techniques
Module

Problem-Solving Frameworks

  • Structured Problem Solving
  • Creative Solution Generation
  • Risk Assessment
Module

Decision-Making Skills

  • Decision-Making Models
  • Prioritization Techniques
  • Evaluating Alternatives
Module

Implementing Solutions

  • Action Planning
  • Monitoring Results
  • Continuous Improvement
Customised In-House Programmes

Bring this course
into your organisation.

We tailor examples, activities, duration and delivery to your team's operational context and desired outcomes.

Let's design your programme +971 54 417 7480