ETI · 09.07
Corporate Learning / 2026Ground Handling Best Practices
This program develops best practices in ground handling operations to improve safety, efficiency, service quality, and operational coordination.
Course OverviewPractical learning.
Practical learning.
Measurable impact.
This program develops best practices in ground handling operations to improve safety, efficiency, service quality, and operational coordination.
Every ETI corporate programme can be aligned with your organisation's industry, competency framework, business priorities and learner profile. Practical exercises and workplace scenarios help participants transfer learning into performance.
Learning ObjectivesWhat participants
What participants
will be able to do.
- 01
Understand ground handling operations.
- 02
Improve safety and operational efficiency.
- 03
Strengthen coordination across airport functions.
- 04
Apply industry best practices.
Who Should AttendDesigned for professionals
Designed for professionals
ready to progress.
- 01Ground Handling Staff
- 02Ramp Supervisors
- 03Operations Teams
- 04Airport Service Providers
- 05Duty Supervisors
Course OutlineA structured journey
A structured journey
from insight to action.
Facilitated discussion, practical application and workplace-focused learning are woven through every module.
Programme focus
- Ground Handling Fundamentals
- Aircraft Turnaround Operations
- Safety Procedures
- Operational Coordination
- Service Quality
- Equipment Management
- Operational Performance
- Continuous Improvement
Customised In-House ProgrammesBring this course
Bring this course
into your organisation.
We tailor examples, activities, duration and delivery to your team's operational context and desired outcomes.
Let's design your programme ↗+971 54 417 7480