Entrepôt Training Institute
Corporate Training/Human Resources
ETI · 02.08

Performance Management Specialist

This program develops the skills required to manage employee performance effectively through goal setting, feedback, coaching, and continuous improvement. Participants will learn practical methods to create a high-performance culture.

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Corporate Learning / 2026
Duration2 Days
LanguagesEnglish / Arabic
DeliveryIn-Person / Live Online Instructor-Led
CustomisationAvailable in-house
Course Overview

Practical learning.
Measurable impact.

This program develops the skills required to manage employee performance effectively through goal setting, feedback, coaching, and continuous improvement. Participants will learn practical methods to create a high-performance culture.

Every ETI corporate programme can be aligned with your organisation's industry, competency framework, business priorities and learner profile. Practical exercises and workplace scenarios help participants transfer learning into performance.

Learning Objectives

What participants
will be able to do.

  1. 01

    Develop effective performance management systems.

  2. 02

    Set meaningful goals and performance expectations.

  3. 03

    Conduct effective feedback and coaching conversations.

  4. 04

    Improve employee performance and engagement.

Who Should Attend

Designed for professionals
ready to progress.

Course Outline

A structured journey
from insight to action.

Facilitated discussion, practical application and workplace-focused learning are woven through every module.

Module↗

Programme focus

  • Understanding the Performance Management Cycle
  • Aligning Individual Goals with Organizational Objectives
  • Setting SMART Goals and Clear Performance Expectations
  • Designing Effective Performance Management Systems
  • Key Performance Indicators (KPIs) and Performance Measurement
  • Effective Feedback and Performance Conversations
  • Coaching Employees for Growth and Development
  • Managing Performance Challenges and Improvement Plans
  • Building a High-Performance Culture
  • Continuous Performance Monitoring and Development Practices
Customised In-House Programmes

Bring this course
into your organisation.

We tailor examples, activities, duration and delivery to your team's operational context and desired outcomes.

Let's design your programme ↗+971 54 417 7480