ETI · 04.06
Corporate Learning / 2026Effective Feedback Skills
This program develops practical feedback skills that help managers and professionals improve employee performance, strengthen relationships, and create a culture of continuous learning and improvement.
Course OverviewPractical learning.
Practical learning.
Measurable impact.
This program develops practical feedback skills that help managers and professionals improve employee performance, strengthen relationships, and create a culture of continuous learning and improvement.
Every ETI corporate programme can be aligned with your organisation's industry, competency framework, business priorities and learner profile. Practical exercises and workplace scenarios help participants transfer learning into performance.
Learning ObjectivesWhat participants
What participants
will be able to do.
- 01
Deliver constructive and meaningful feedback.
- 02
Conduct effective performance conversations.
- 03
Handle difficult feedback situations professionally.
- 04
Use feedback to improve individual and team performance.
Who Should AttendDesigned for professionals
Designed for professionals
ready to progress.
- 01Managers
- 02Supervisors
- 03Team Leaders
- 04HR Professionals
- 05Project Leaders
Course OutlineA structured journey
A structured journey
from insight to action.
Facilitated discussion, practical application and workplace-focused learning are woven through every module.
Fundamentals of Effective Feedback
- The Purpose of Feedback
- Characteristics of Constructive Feedback
- Feedback Models and Techniques
Conducting Feedback Conversations
- Preparing for Feedback Discussions
- Active Listening
- Building Trust Through Communication
Managing Challenging Conversations
- Handling Difficult Feedback Situations
- Addressing Performance Issues
- Managing Emotional Responses
Building a Feedback Culture
- Continuous Feedback Practices
- Coaching Through Feedback
- Personal Improvement Planning
Customised In-House ProgrammesBring this course
Bring this course
into your organisation.
We tailor examples, activities, duration and delivery to your team's operational context and desired outcomes.
Let's design your programme ↗+971 54 417 7480