ETI · 04.03
Corporate Learning / 2026Effective Communication Skills - Influence & Impact
This program develops professional communication skills that improve influence, collaboration, stakeholder engagement, and workplace relationships. Participants will strengthen verbal, non- verbal, and persuasive communication techniques.
Course OverviewPractical learning.
Practical learning.
Measurable impact.
This program develops professional communication skills that improve influence, collaboration, stakeholder engagement, and workplace relationships. Participants will strengthen verbal, non- verbal, and persuasive communication techniques.
Every ETI corporate programme can be aligned with your organisation's industry, competency framework, business priorities and learner profile. Practical exercises and workplace scenarios help participants transfer learning into performance.
Learning ObjectivesWhat participants
What participants
will be able to do.
- 01
Communicate clearly and confidently.
- 02
Improve influencing and persuasion skills.
- 03
Build stronger workplace relationships.
- 04
Deliver impactful messages to different audiences.
Who Should AttendDesigned for professionals
Designed for professionals
ready to progress.
- 01Managers
- 02Team Leaders
- 03Sales Professionals
- 04HR Professionals
- 05Customer Service Professionals
Course OutlineA structured journey
A structured journey
from insight to action.
Facilitated discussion, practical application and workplace-focused learning are woven through every module.
Communication Essentials
- Communication Principles
- Verbal and Non-Verbal Communication
- Active Listening Skills
Influencing Others
- Persuasion Techniques
- Building Credibility
- Communicating with Confidence
Workplace Communication
- Stakeholder Communication
- Difficult Conversations
- Giving and Receiving Feedback
High-Impact Communication
- Executive Presence
- Presentation Confidence
- Personal Communication Improvement Plan
Customised In-House ProgrammesBring this course
Bring this course
into your organisation.
We tailor examples, activities, duration and delivery to your team's operational context and desired outcomes.
Let's design your programme ↗+971 54 417 7480