ETI · 02.13
Corporate Learning / 2026Performance Appraisal & Feedback Skills
Effective performance conversations are essential for employee growth and organizational success. This practical program equips participants with the skills to conduct objective appraisals, deliver constructive feedback, manage difficult conversations, and create performance improvement plans.
Course OverviewPractical learning.
Practical learning.
Measurable impact.
Effective performance conversations are essential for employee growth and organizational success. This practical program equips participants with the skills to conduct objective appraisals, deliver constructive feedback, manage difficult conversations, and create performance improvement plans.
Every ETI corporate programme can be aligned with your organisation's industry, competency framework, business priorities and learner profile. Practical exercises and workplace scenarios help participants transfer learning into performance.
Learning ObjectivesWhat participants
What participants
will be able to do.
- 01
Conduct fair and objective performance appraisals.
- 02
Deliver constructive feedback with confidence.
- 03
Manage challenging performance discussions effectively.
- 04
Develop practical employee improvement plans.
Who Should AttendDesigned for professionals
Designed for professionals
ready to progress.
- 01HR Professionals
- 02Managers
- 03Supervisors
- 04Team Leaders
- 05Department Heads
Course OutlineA structured journey
A structured journey
from insight to action.
Facilitated discussion, practical application and workplace-focused learning are woven through every module.
Programme focus
- Understanding the Performance Appraisal Process
- Setting Clear Performance Expectations and Objectives
- Using Fair and Objective Evaluation Methods
- Avoiding Common Appraisal Biases and Challenges
- Linking Performance Reviews with Employee Development
- Effective Feedback Models and Communication Techniques
- Conducting Productive Performance Conversations
- Managing Difficult Performance Discussions
- Coaching Employees for Improvement and Growth
- Developing Performance Improvement Plans (PIPs)
Customised In-House ProgrammesBring this course
Bring this course
into your organisation.
We tailor examples, activities, duration and delivery to your team's operational context and desired outcomes.
Let's design your programme ↗+971 54 417 7480