Entrepôt Training Institute
For Learning & Development leaders

Turn capability priorities into training your people can apply.

Give your stakeholders a clear, practical learning solution—shaped around your capability gaps, business context and rollout requirements.

Aligned to your objectivesEnglish · ArabicIn-house · Online · Blended
100+Programme options
11Capability areas
2Regional offices
4Flexible formats
Selected organisations

Learning delivered. Confidence earned.

Selected organisations where ETI has successfully delivered professional learning—across education, healthcare, aviation, engineering and travel.

01Yenepoya University
Yenepoya University
02Philips Healthcare
Philips Healthcare
03Kenya Civil Aviation Authority
Kenya Civil Aviation Authority
04Water Engineers
Water Engineers
05Trip Planners
Trip Planners
06Skyline
Skyline
07HSNC Board
HSNC Board
08Signify
Signify
Affiliations & accreditations
ISO 9001:2015Dubai KnowledgeCPD Standards OfficeChartered Institute of Logistics and TransportInternational Federation of Purchasing and Supply Management
A stronger L&D partner

Move from training request to a credible capability plan.

Bring us the business priority. We help you shape the learning response, engage the right expertise and choose a delivery model that works.

01

Built around the gap

Objectives, cases and activities shaped around the capability your organisation needs to strengthen.

02

Relevant to the business

Industry-aware scenarios help learners connect each concept to the decisions and challenges they face at work.

03

Easier to roll out

Choose in-house, classroom, live online or blended delivery to suit teams, locations and operational schedules.

04

Clearer evidence of value

Define learning objectives and evaluation measures early, so stakeholders know what success should look like.

05

Credible practitioners

Give learners access to specialists who translate proven frameworks into practical workplace application.

Build your shortlist

Find the right starting point for your learning brief.

Explore ETI's current corporate programmes by capability area. Every engagement can be shaped around your audience and objectives.

01Leadership & Management
9 programmes

Strengthen leadership thinking, decision-making, change capability and high-performing teams.

Emotional Intelligence for Leaders2 DaysTransformational Leadership5 DaysMasterclass in Leadership Thinking5 DaysAdvanced Leadership Skills3 DaysChange Management Masterclass2 DaysArtificial Intelligence for Leaders1 DaySmart Management Skills2 DaysBuilding High-Performance Teams2 DaysStrategic Office Management & Leadership Excellence2 Days
02Human Resources
13 programmes

Build practical HR, people analytics, performance and talent-management capability.

UAE Labor & Employment Law2 DaysKSA Labor & Employment Law2 DaysKPI & Balanced Scorecard2 DaysAI for HR1 DayCertified Train the Trainer3 DaysPeople Analytics for HR1 DayDiversity, Equity & Inclusion Masterclass2 DaysPerformance Management Specialist2 DaysTalent Management Essential Skills2 DaysTalent Development Essential Skills2 DaysCertified Human Resource Professional (CHRP)3 DaysCertified Human Resource Manager (CHRM)3 DaysPerformance Appraisal & Feedback Skills2 Days
03AI - Artificial Intelligence
10 programmes

Turn AI into responsible, practical productivity and decision-making capability.

Generative AI for Workplace Productivity1 DayAI for Leaders1 DayAI for HR1 DayAI Powered Sales1 DayAI for Procurement1 DayAI for Aviation1 DayAI for Supply Chain Professionals1 DayCertified Artificial Intelligence Practitioner1 DayAI for Data Analytics & Decision Making1 DayAI Powered Project Management1 Day
04Skills Development
12 programmes

Develop communication, resilience, collaboration, presentation and workplace effectiveness.

Emotional Intelligence Workshop2 DaysProblem Solving & Decision Making2 DaysEffective Communication Skills - Influence & Impact2 DaysCreative Thinking & Innovation at Workplace3 DaysTrain the Trainer3 DaysEffective Feedback Skills2 DaysTime & Task Management Skills2 DaysInterpersonal Skills & Effective Communication2 DaysStorytelling & Effective Presentation Skills1 DayBuild Trusting Teams2 DaysAdministrative Skills Workshop2 DaysPerform Better under Pressure: Build Resilience, Confidence & Perseverance2 Days
05Finance & Compliance
5 programmes

Improve commercial awareness, reporting, compliance and financial decision-making.

Finance for Non-Finance Professionals3 DaysUAE Corporate Tax & Strategic Planning2 DaysAnti-Money Laundering (AML)1 DayPower BI for Data Analysis & Reporting2 DaysArtificial Intelligence in Finance1 Day
06Microsoft & IT Skills
8 programmes

Accelerate digital adoption through Excel, Power BI, Microsoft 365 and cybersecurity skills.

Basic Excel1 DayAdvanced Excel - Functions, Power Query & Power Pivot2 DaysExcel for HR & Admin Professionals1 DayPower BI for Data Analysis, Reporting & Decision Making2 DaysMastering Power BI2 DaysMicrosoft Office 365 Training2 DaysCybersecurity Essentials Workshop1 DayEthical Hacking2 Days
07Customer Service, Sales & Marketing
9 programmes

Create stronger customer experiences, consultative sales and service excellence.

Customer Service Excellence2 DaysService Excellence for Frontline Professionals1 DayProfessional Telephone & Email Etiquette1 DaySales Excellence Programme1 DayConsultative Selling Techniques2 DaysSales Leadership Excellence2 DaysCross-Selling & Upselling Strategies1 DayDigital Marketing Essentials4 DaysAI in Sales & Marketing1 Day
08Procurement & Contracts
10 programmes

Advance sourcing, negotiation, contracts, logistics and supply-chain performance.

Advanced Buyers Essential Skills2 DaysStrategic Procurement Masterclass (SPM)3 DaysContracts Management Essentials2 DaysSustainable Procurement2 DaysProcurement Negotiation Masterclass2 DaysCertificate in AI for Procurement1 DayWarehouse & Operations Management2 DaysLogistics Management Specialist (LMS)2 DaysSupply Chain Leadership Strategies3 DaysAI for Supply Chain Executives1 Day
09Aviation, Hospitality & Tourism
14 programmes

Build operational, safety, service and leadership capability in high-pressure environments.

Train the Trainer for Cabin Crew3 DaysTrain the Trainer for Technical Team3 DaysAviation Leadership Excellence2 DaysDecision-Making Under Operational Pressure1 DayAviation Operations Excellence3 DaysAirport Operations Management3 DaysGround Handling Best Practices2 DaysHuman Factors in Aviation2 DaysAviation Compliance & Regulatory Awareness1 DayAirline Sales & Revenue Growth2 DaysFive-Star Customer Service Excellence2 DaysTelephone & Reservation Etiquette1 DayHospitality Sales Excellence1 DayProfessional Etiquette & Business Protocol1 Day
10Quality Management & Process Improvement
6 programmes

Embed continuous improvement, quality management and operational discipline.

Certified Six Sigma Green Belt (CSSGB)2 DaysCertified Six Sigma Black Belt (CSSBB)3 DaysPrinciples of Quality Management2 DaysOperational Excellence through Quality Management1 DayBusiness Process Mapping & Optimization1 DayKaizen for Continuous Improvement1 Day
11Team Building
7 programmes

Create purposeful shared experiences that improve trust, alignment and team effectiveness.

Innovation & CollaborationCustomisableLeadership & Building High-Trust TeamsCustomisableCommunication & Team EffectivenessCustomisableProblem Solving & Critical ThinkingCustomisableEmployee Engagement & MotivationCustomisableTrust, Resilience & ChangeCustomisableCustomer Service & Service ExcellenceCustomisable
Industry-aware learning

Training that speaks the language of your business.

ETI adapts examples, exercises and delivery to the realities of your sector, roles and operating environment—helping learners see immediate relevance.

01

Aviation & Airports

Operations, ground handling, human factors, compliance and customer experience.

02

Banking & Financial Services

Leadership, AML, risk, finance, sales and service capability.

03

Logistics & Supply Chain

Procurement, contracts, warehousing, freight and supply-chain leadership.

04

Hospitality & Tourism

Service excellence, reservations, sales, professional etiquette and leadership.

05

Government & Professional Services

Leadership, performance, communication, compliance and digital capability.

06

Cross-industry Teams

HR, AI, Microsoft, quality, management and professional effectiveness.

Learner voices / Training in action

Hear the experience.
See the learning.

Real reflections and moments from Entrepôt learning experiences—capturing engaged participation, practitioner-led facilitation and the confidence that grows through practical training.

01A learner's perspective
02Focused participation
03Expert facilitation
04Learning in action
05A participant's reflection
Practitioner-led learning

Give your people expertise they can use.

ETI facilitators connect robust frameworks with the realities of the workplace, creating credible learning for experienced professionals.

Sajeev Gulati, Founder · Trainer · Mentor · Leader
Founder · Trainer · Mentor · Leader

Sajeev Gulati

21+ years of experience · 5,000+ learners trained

Logistics, supply chain, airport operations and procurement

Sheetal Murthy, Trainer · Mentor · Leader
Trainer · Mentor · Leader

Sheetal Murthy

20+ years of experience · 10,000+ training hours

Aviation, travel, supply chain and professional skills

Reena Dsouza, Trainer · Operations Head
Trainer · Operations Head

Reena Dsouza

6+ years of industry experience and 3+ years in cabin crew training

Cabin crew, aviation safety, customer service, communication and conflict resolution

Aarti Khanna, Corporate Trainer · L&D Professional
Corporate Trainer · L&D Professional

Aarti Khanna

25+ years in banking and financial services

AML, compliance, credit, risk, sales and executive presence

Thakur Ajit Singh, Corporate Trainer · Business Consultant
Corporate Trainer · Business Consultant

Thakur Ajit Singh

30+ years of experience · 5,000+ professionals trained

Leadership, communication, sales and productivity

A clear engagement process

Make the learning plan easier to take to stakeholders.

From the first brief to evaluation, each stage keeps the programme connected to the need it was designed to address.

01

Diagnose

Align on the business priority, audience, capability gap and the evidence stakeholders need.

02

Design

Build the right mix of content, cases, activities and delivery around your organisation.

03

Deliver

Create an engaging learning experience focused on participation, practice and workplace relevance.

04

Evaluate

Review learning and application against the outcomes agreed at the start.

Business-relevant outcomes

Connect learning priorities to performance.

Focus the engagement on capabilities that matter to your people, leaders and organisation.

01

Leadership capability

02

Workplace productivity

03

Digital and AI adoption

04

Customer experience

05

Compliance awareness

06

Team effectiveness

07

Commercial acumen

08

Operational excellence

Flexible delivery

Make rollout work across teams, locations and schedules.

01

In-house

Bring focused, instructor-led learning directly to your organisation and team.

02

ETI classroom

Give learners a dedicated professional environment away from day-to-day demands.

03

Live online

Reach distributed teams through interactive virtual facilitation.

04

Blended

Combine face-to-face and digital learning around your audience and objectives.

Plan with confidence

What L&D leaders ask before they engage.

Can the programme be customised to our organisation?+

Yes. ETI can align programme content, cases, activities, duration and delivery with your business priorities, industry and learner profile.

Can training be delivered at our premises?+

Yes. Programmes can be delivered in-house, at ETI, live online or through a blended format, subject to the engagement requirements.

Do you support teams with different experience levels?+

Yes. The diagnostic stage helps establish audience needs so the learning level and application can be appropriately designed.

Can we combine topics from different training areas?+

Yes. A customised learning journey can draw from multiple ETI training areas when that best supports the required capability.

How is training effectiveness evaluated?+

Objectives and evaluation are agreed during design. ETI can review participation, learning and workplace application against those outcomes.

Are programmes available in English and Arabic?+

Corporate programmes are available in English or Arabic where applicable and subject to facilitator availability.

Bring us your learning brief

Have a capability priority on your agenda?

Share your audience, business need and desired outcome. Our corporate learning team will help you turn it into a practical next step.

+971 544 177480+971 545 353 558courses@entrepot.ae
Plan your corporate training

Brief us on your capability priorities.

Share your priority and an ETI corporate learning specialist will help you identify a relevant programme, delivery format and next step.

No generic mailing lists. Your details are used only to respond to this training enquiry.
Speak with our corporate learning team

Turn your next training request into a stronger brief.

Email, call or WhatsApp ETI to discuss the audience, capability gap and outcome you need to address.

courses@entrepot.ae